Terms and Conditions

Last Updated: November 4, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Plaanr ("we," "us," or "our") regarding your access to and use of the Plaanr content calendar and social post generation application (the "Service").

By accessing or using Plaanr, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. Material changes will be notified to you through the Service or via email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. Description of Service

Plaanr is a universal content calendar and social post generation application that enables users to:

  • Organize and manage content across multiple social media profiles and platforms
  • Generate AI-powered, platform-optimized social media posts
  • Schedule and manage content calendars
  • Create and manage drafts
  • Connect and integrate with social media platforms (Instagram, Facebook, Twitter/X, LinkedIn, TikTok, Pinterest)
  • Optimize content for specific platform requirements and best practices

The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts and Registration

3.1 Account Creation

To use Plaanr, you must create an account by providing accurate, current, and complete information. You may register using:

  • Email and password
  • Third-party authentication services (e.g., Google OAuth)

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring that your account information remains accurate and up-to-date

3.3 Account Eligibility

You must be at least 13 years old (or 16 in the European Economic Area) to use Plaanr. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Content and Intellectual Property

4.1 Your Content

You retain all ownership rights to the content you create, upload, or generate using Plaanr ("User Content"), including:

  • Posts, drafts, and scheduled content
  • Profile information, bios, and brand voice descriptions
  • Media files and images
  • Topics, categories, and preferences

4.2 License to Plaanr

By using Plaanr, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Store, process, and display your User Content to provide the Service
  • Use your content to generate AI-powered posts and optimizations
  • Back up and maintain your content
  • Create aggregated and anonymized analytics (which do not identify you)

4.3 AI-Generated Content

Content generated by Plaanr using AI technology (including OpenAI) is provided for your use. You are responsible for:

  • Reviewing and editing AI-generated content before publication
  • Ensuring that generated content complies with applicable laws and platform terms
  • Verifying the accuracy and appropriateness of AI-generated content
  • Obtaining necessary rights and permissions for any content you publish

We do not guarantee the accuracy, completeness, or suitability of AI-generated content. You use AI-generated content at your own risk.

4.4 Prohibited Content

You agree not to use Plaanr to create, store, or generate content that:

  • Violates any applicable laws or regulations
  • Infringes on intellectual property rights
  • Is defamatory, harassing, abusive, or discriminatory
  • Contains malware, viruses, or harmful code
  • Violates any social media platform's terms of service
  • Is illegal, fraudulent, or harmful to others

5. Platform Integrations and Third-Party Services

5.1 Social Media Platform Connections

Plaanr allows you to connect your social media accounts. When you connect an account:

  • You authorize Plaanr to access your account information as permitted by the platform's API
  • We store API tokens and credentials securely and encrypted
  • You must comply with each platform's terms of service
  • You can disconnect your accounts at any time through your account settings

5.2 Third-Party Services

Plaanr uses third-party services, including:

  • OpenAI: For AI-powered content generation
  • Google: For authentication services (OAuth)
  • Cloud Providers: For hosting and data storage
  • Social Media Platforms: For content management and future publishing features

Your use of third-party services is subject to their respective terms and conditions and privacy policies. We are not responsible for the practices of third-party services.

6. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use the Service to transmit spam, unsolicited messages, or bulk communications
  • Impersonate any person or entity or misrepresent your affiliation
  • Violate any social media platform's terms of service or community guidelines

7. Subscription and Payment Terms

7.1 Free and Paid Plans

Plaanr may offer both free and paid subscription plans. Features and limitations may vary by plan. We reserve the right to modify plan features, pricing, or availability at any time with notice.

7.2 Payment Terms

If you subscribe to a paid plan:

  • You agree to pay all fees associated with your subscription
  • Fees are charged in advance on a recurring basis (monthly or annually)
  • All fees are non-refundable except as required by law or as stated in our refund policy
  • We may change subscription fees with 30 days' notice
  • Failure to pay may result in suspension or termination of your account

7.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of the billing period.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

8.2 AI Content Disclaimer

AI-generated content is provided for informational and creative assistance only. We do not guarantee:

  • The accuracy, completeness, or quality of AI-generated content
  • That generated content will comply with platform requirements or legal standards
  • That generated content will achieve desired engagement or results

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAANR AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from use or inability to use the Service
  • Damages resulting from AI-generated content or platform integrations

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100, whichever is greater.

8.4 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Indemnification

You agree to indemnify, defend, and hold harmless Plaanr and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any social media platform's terms of service

10. Termination

10.1 Termination by You

You may terminate your account at any time by deleting your account through the Service settings or by contacting us at support@plaanr.com.

10.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • You fail to pay applicable fees
  • We are required to do so by law
  • We discontinue the Service

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and User Content, subject to our data retention policies. Provisions that by their nature should survive termination will remain in effect.

11. Intellectual Property Rights

The Service, including its design, features, functionality, and content (excluding User Content), is owned by Plaanr and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

The Plaanr name, logo, and related marks are trademarks of Plaanr. You may not use our trademarks without our prior written consent.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution Process

Before filing a claim, you agree to contact us first to attempt to resolve the dispute. If we cannot resolve the dispute within 60 days, disputes shall be resolved through:

  • Binding arbitration in accordance with [Arbitration Rules]
  • Or, if arbitration is not available or required by law, in the courts of [Your Jurisdiction]

YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Plaanr regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

13.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14. Contact Information

If you have questions about these Terms, please contact us:

15. Acknowledgment

BY USING PLAANR, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.